FAQS

Are you fully insured?
Yes, we carry public liability insurance for all work undertaken.

Do you provide written quotes?
Yes. All work is quoted in writing before commencement.

What areas do you cover?
We serve central London and surrounding areas.

Do you guarantee your work?
Yes, workmanship guarantees are provided depending on the service.

What payment methods do you accept?
Bank transfer, card and online payments, etc.

Pricing, Payment & Compliance:
All quotes and rates are indicative and may vary based on scope and property condition. Deposits or pre-payments may apply; payments can be made before, during, or after service. Additional fees will be agreed in advance. Services may require signed agreements and approvals. Clients are responsible for obtaining necessary permissions. Insurance details available upon request. Prices exclude VAT unless stated.

ELITE Property Cleaning Ltd collects only necessary data to provide services and does not sell your information. We use essential and analytics cookies; you can manage them via your browser. Work begins after quote approval; payment follows agreed terms; liability insurance is held and guarantees are service-specific. Complaints can be emailed to hello@elitepropertyltd.co.uk; we respond promptly, and unresolved issues may be escalated to a UK dispute resolution service.